Troubleshooting Remote Commands That Are Not Opening or Closing the Garage Door

"Garage Door Remote Not Working? Troubleshoot Remote Commands That Are Not Opening or Closing Your Garage Door"

Mary Tadiwan

Last Update a year ago

Troubleshooting Remote Commands That Are Not Opening or Closing the Garage Door


If you have a smart garage door opener, you may encounter some issues where the remote commands are not working. The inability to open or close your garage door remotely can be frustrating, especially if you need to park your car or access your garage. Fortunately, there are some steps you can take to troubleshoot the issue.


Here are some steps to follow if you are having trouble with your smart garage door opener:


1. Check the batteries in your remote: If the batteries in your remote are dead or low, it can prevent the remote from sending the signal to the garage door opener. Replace the batteries in your remote and try to operate the garage door again.


2. Ensure the door is properly connected: Check the garage door opener to ensure that it is properly connected to your home's Wi-Fi network. If your Wi-Fi connection is weak, the garage door may not be able to receive commands from your remote.


3. Check the garage door sensors: Most garage doors have sensors that detect if there is an obstacle in the path of the door. If the sensors are not properly aligned, they can prevent the garage door from opening or closing. Make sure the sensors are clean and properly aligned, and try opening and closing the door again.


4. Restart the garage door opener: If none of the above steps work, try restarting your garage door opener. This can be done by unplugging the opener for 30 seconds and then plugging it back in. Once the opener has restarted, try operating the door with your remote again.


If you have followed the steps above and are still having trouble with your garage door opener, it may be time to contact a professional. They can help diagnose the issue and make any necessary repairs to get your garage door working properly.


In summary, if you are having trouble with your smart garage door opener, start by checking the batteries in your remote, ensuring the garage door is properly connected to your Wi-Fi network, checking the garage door sensors, and restarting the garage door opener. If these steps do not resolve the issue, it may be time to call in a professional. With these troubleshooting tips, you can get your garage door working properly again in no time.


If you have found this tutorial helpful, but still require further assistance, please don't hesitate to reach out for support.

Our team of live representatives is available to chat or answer any questions you may have through our toll-free number at 1-800-467-2337, or you can use our click2call webpage to call us directly from your device for free. 

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